Jinhao Xie
I build things from scratch and then check whether they work. I've started a tutoring company, run operations at a startup, and sold financial products at a fintech.
I studied math at the University of Toronto and spent five years teaching in every setting I could find, from one-on-one tutoring to high school classrooms to a UofT outreach program for kids in underserved communities. Along the way I was an executive assistant at a high-growth startup, handling finance, HR and project operations. Today I run X Tutoring and work part-time at Neo Financial. Next, I'm heading into the Master of Public Policy at UofT.
Can you trust a self-reported resolution metric?
Banks tell the US Consumer Financial Protection Bureau they resolve complaints with relief seven times more often than fintechs. I analyzed 344,000+ complaints and hand-coded 240 complaint narratives to check what that self-reported number actually measures. It turns out it drifts far from what the complaints describe, at banks and fintechs alike.
Read the analysisX Tutoring
I started X Tutoring after leaving teacher's college. The classroom wasn't the right fit for me, but I'd seen how far behind a lot of students in Canadian schools had fallen, and I still wanted to help them. So I built a tutoring company from the ground up: the brand, the website, hiring tutors, custom curricula, and every client relationship.
xtutoring.caOnline Playful Math, Robertson Program
Three years with a UofT program that teaches inquiry-based math to kids from underserved communities. I taught groups of students, mentored high schoolers running their own sessions, maintained the guidebook every instructor uses, wrote curriculum-aligned lesson series, and ran the program's YouTube channel and analytics.
Why public policy
What a grade 11 practicum taught me about where students fall through the cracks, and why I left the teaching program.
What six years of tutoring taught me
Lessons from teaching English over video calls in 2020 to running my own tutoring company.
- Neo Financial · Sales Representative Sept 2026 – present Client acquisition for Neo's personal financial products, plus a customer referral program to grow sign-ups.
- X Tutoring · Founder Aug 2026 – present Built and run the company end to end: website, brand, marketing, hiring, curricula and client relationships.
- Extraordinary Alien Club · Executive Assistant Oct 2024 – Nov 2025 Ran operations across finance, HR and projects at a high-growth startup. Main point of contact for internal and external stakeholders; handled corporate card reconciliation and pipeline tracking.
- Robertson Program, UofT · Program Assistant May 2023 – Aug 2025 Maintained the Online Playful Math guidebook, wrote lesson series aligned with the Ontario curriculum, and managed the program's YouTube channel and analytics.
- GoStudent · Academic Tutor Apr 2022 – June 2025 One-on-one tutoring across a wide range of learning goals, with regular progress updates for families. Tutor of the Month, September 2022.
- Statistics Canada · Census Enumerator June – Aug 2021 Contacted 1,000+ households and completed 80+ census forms during non-response follow-up, under strict confidentiality rules.
Earlier roles and volunteering
- DanSummit · English MentorApr 2020 – Nov 2021
- Victoria College Student Helpers · Head of RecruitmentSept 2023 – Sept 2024
- Robertson Program, UofT · Online Playful Math Instructor & Youth MentorMar – Dec 2023
- A.Y. Jackson Secondary School, TDSB · Volunteer InternJan – Apr 2023
- The Halifax Helpers · Academic TutorNov 2022 – May 2023
- BridgeTO Youth · Academic TutorOct 2021 – Apr 2023
- NET Basketball · Basketball Program AssistantSept 2017 – Nov 2025
- Ontario Science Centre · Program VolunteerSummer 2018
- University Settlement · Summer Camp VolunteerSummer 2017
University of Toronto
Major in Mathematics, minors in Education & Society and Sociology. 3.87 cumulative GPA, Dean's List every year.
University of Toronto
Graduate coursework in pedagogy and curriculum development, intermediate/senior division.
Email is the fastest way to reach me. I'm glad to talk about roles, programs, or anything on this page.